The report reminds the government that the consequences of the Phoenix implementation are significant and ongoing and that the hardships imposed are unacceptable.
“We commend the patience of public servants, who continue to provide professional service despite anxieties over their pay. We also commend the hard work and dedication of the Public Service Pay Centre employees who are trying to resolve hundreds of thousands of pay problems as quickly as possible.”
The Committee voiced its dismay that Phoenix proceeded with minimal, independent oversight and that no one has accepted responsibility or been held to account for its failure.